GENERAL TERMS AND CONDITIONS
Check-in and check-out
On the day of arrival, it is possible to check in from 2:00 pm. until 6:00 pm,or after a telephone agreement at a later time. On the day of departure,the room is to be vacated no later than by 11:00 am. Late check-out until 3:00 pm - € 15.00 (only in case of vacancies).
Booking not guaranteed by a credit card
- The room is booked until 06:00 pm on the arrival day. Any possible delay must be notified via telephone failing which the booking is cancelled.
- Booking cancellation is to be notified no later than 1 day before the planned arrival.
- No advance payment is required in respect of booking.
- The price for accommodation is paid upon arrival at the hotel.
Booking guaranteed by a credit card
- The room is booked for the first night of the stay.
- If you plan to arrive after 06:00 pm, please inform the reception desk.
- Booking cancellation is to be notified no later than 1 day before the planned arrival. If booking is not cancelled by that deadline, we will charge a fee amounting to the price for the first night.
- Booking is pre-paid by a credit card. The total price for the accommodation is to be paid by the guest upon check-out from the hotel.
The reception is open until 18:00 Booking via telephone is available between 8:00 am and 06:00 pm. Any delay as to the planned arrival is to be notified in advance either via telephone or e-mail.
Our hotel is pet friendly and allows accommodation with small dog breeds. The fee for a pet amounts to 15,00 € per night. An additional fee is charged in case of any damage to or fouling of the room equipment.
Smoking in rooms and within internal premises of the hotel is forbidden.